I got a custom sized dress and it is no where close to my size. And you guys try to tell me it should fit me fine. I have to pay extra alteration costs just to make it fit me right, but you guys won't acknowledge or compensate me for it. Save your money guys! Once they have your money they will not refund it or compensate you in any way for the mistakes they make. These people will act like they are helping you just until they get your money! Then if you try messaging them it'll just end up going no where.
And they will probably delete this review too. Fooled once but won't fool me twice.
Thanks for your reviews and a nice day to you:)
1. I'm sorry to hear that you are unsatisfied with this item, I've noted your problems to the relevant department, we are trying our best to improve the defects of the items, thanks for your feedback to us for that, we will be strict to handle the later orders. But it was really made as your own size with 1 inch mistake difference (generally bigger than your own size in case of improper).We can give you the refund of 19.99$ for the customized cost as your requested as out gift to you,but next time, please give us your correct size without give us bigger size, thus, it will be made properly for you.
2. We never delete our customers' reviews but show them on our website so that help other customers to avoid the same problems they may meet again with suggestions.
3. I have submitted the refund for you, you will receive it in 2-4 days, please check your account later. Your kind understanding will be highly appreciated, thanks~
If you still have any questions, please feel free to contact us, we are sure to reply you as soon as possible.
Customer Service Department