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Customer Service
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Specifications
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Description
  • Production Process

    • Professional Design

      Our designers devote themselves to meet the need of global customers and lead international faddish trend.

    • Quality Material

      We carefully select high-quality fabric, threads and embellishments to create each dress.

    • Exquisite Workmanship

      Professional dressmakers spend countless hours sewing by hand each piece of the embellishments to create a perfect, elegant design just for you.

    • Independent Shooting

      We have exclusive photography team and beautiful models ,make sure the dresses you get are just the same as the picture.

Reviews

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  • By m***i

    24/03/2018

    The dress is beautiful. I have recently lost weight and I will need to have the dress sized a little bit but I love it just as much as the one I feel in love with at the store and it was a fraction of the price for a very similar design. Highly recommend.

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  • By n***u

    22/03/2018

    This dress turned out to be everything I wanted and more! I'm soooo happy with this dress. For the price, this dress was more than I expected. Thank you tidebuy for custom making my dress and for the speedy shipping!

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  • By A***e

    10/08/2017

    PERFECT! Just as all the reviewers, I too was hesitant to purchase a formal dress online.The dress is perfectly made, down to the length with my shoes on!! I couldn't be happier with my purchase and will be buying again from them today. Thank you.

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  • By J***e

    10/08/2017

    I cannot believe how amazing the custom fit option is. I added an inch or two to the measurements just in case and now I have to get it altered. I was skeptical of the quality and accuracy for the price that this gorgeous dress is. I highly recommend using the custom fit option for only $20!!! I am now getting ready to order My bridesmaids dresses from this same site.

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  • By m***i

    10/08/2017

    This dress came exactly as shown,So beautiful.The fabric is fantastic the stitching is wonderful it truly looks like the picture.The only issue is it was a little tight but the dress was perfect I loved it and would recommend it to any bride!! I can't wait to wear it on my big day! Shipping takes about 10days.

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  • By y***3

    09/08/2017

    Perfect dress! Just what I was looking for!Love love love the dress. The train was just long enough .And the cups were just big enough for my chest so beware if you are larger than a B cup.It fits like a glove and I cannot wait to wear it and update with pictures.

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  • By B***a

    05/08/2017

    I had such a good experience with this dress and the company! They ask you for exact measurements via email after you purchase so they can custom make it. I should have given them my bootie size because that part was slightly off but when I told them it was off, they immediately took steps to resolve the issue for me! Great experience overall and wow it really does look like the photos - beautiful!

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  • By V***a

    26/07/2017

    Absolutely stunning! I was understandibly nervous about ordering my wedding dress online but it couldn't have turned out better. It fits perfectly and feels so special and custom-made. I love how sexy, elegant and timeless the design feels. Thank you so much .

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  • By s***u

    19/07/2017

    I loved the dress! It's gorgeous, just like the photo. The dress finish surprised and the order arrived in less than a month. The seller was very kind and attentive. I'll definitely indicate to others.

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  • By m***i

    25/07/2017

    I received my dress last week, and it was more than I could have ever hoped for. tidebuy is amazing- a perfectionist, an artist! She was there with me the entire process making sure to answer any questions that I may have had, and she always paid great attention to detail to make my vision a reality. I am still in awe about how perfect the dress is! Thank you so much for my beautiful dress!

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Customer Consultation
  • Q:Regarding Item Code: 12586693 Can you send me a picture of the dress that your company actually made? I can barely see the front lace with the picture of the model facing the mirror. Thanks.By i***k 23/05/2017

    A:Dear Guest I see the cute dress. i'm sorry, the shown pictures are all we got ,actually it is the sample of the real dress. the lace in the belly is close to the one on the back, we can also make small alteration as your request Tidebuy customer service Best regards

  • Q:Good morning!! Can you please tell me the turn around time for this dress? I love it but want to make sure it is made how it looks and that the size is what I need here in USA. Look forward to hearing from you!! Love this dress!! Thanks, BrookeBy b***2 19/01/2017

    A:Dear Customer, Thanks for consulting to tidebuy.com. For the wedding dress processing time is 10-25 days. Shipping time is 2-8 days, Receiving Time=Processing Time Shipping Time. ‘Cause now is Chinese new year, So you are looking at proximately 30 days to receive this beautiful dress. Please don't worry the size; we can custom the size for you. When you make an order you can select "custom size”. If you still have any questions, feel free to contact us, we will reply you as soon as possible. Best Regards, Customer Service Department

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