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Customer Service
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Specifications
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Description
  • Production Process

    • Professional Design

      Our designers devote themselves to meet the need of global customers and lead international faddish trend.

    • Quality Material

      We carefully select high-quality fabric, threads and embellishments to create each dress.

    • Exquisite Workmanship

      Professional dressmakers spend countless hours sewing by hand each piece of the embellishments to create a perfect, elegant design just for you.

    • Independent Shooting

      We have exclusive photography team and beautiful models ,make sure the dresses you get are just the same as the picture.

Reviews

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  • By c***y

    09/06/2018

    really loved the item but the delivery service you used ARAMEX really took long, almost ddnt make it to the wedding!

    Dear Customer, Thank you for feedback. Sorry for delay. If you want faster shipping, please choose expedited shipment. Please let us know and we will reply you as soon as possible. Thanks and best regards Customer Service Department

    Was this helpful?(0) (0)

  • By W***a

    28/04/2018

    Love the dress, I ordered it to big so be correct on it.

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  • By h***p

    03/04/2018

    I received my dress yesterday and it is absolutely beautiful. I was worried how it would be because the price is so good, and it came in the package. It is identical to the picture. The fabric is an excellent quality, the stitching and sowing are very good. I am loving it.I will definitely order from this site again.

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  • By D***h

    23/03/2018

    In love with the dress its perfect and better than I could ever have imagined, did it as a custom measurement and it fit perfectly my work mom adores it and she was skeptical to start off with and my bridesmaid loves it doing this in secret so thats all thats seen it. thank you so very much tidebuy so making it so perfectly.

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  • By m***i

    17/03/2018

    I ordered this dress after reading all the reviews, I was completely amazed at how well it fit and was madw!! And the price was a huge extra bonus! The dress was everything the reviews had said, it fits perfectly! It was shipped a week earlier than original stated and delivery was fast and easy.

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  • By d***u

    15/03/2018

    I received my dress today and its absolutely perfect. It was custom made and thank you to the great customer service and wonderful tailor for such a beautiful dress and it made it here in about 2 weeks. I will be a lifetime customer you guys have made my special day even more special!!

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  • By M***n

    14/03/2018

    I was a little nervous ordering a wedding dress online, but I fell in love with this dress in the pictures I just wanted it, so I took a chance I had it custom made submitting my measurements and requirements. I waited for my dress to arrive very anxious of how it would turn out but I was absolutely gob smacked when I opened up the box this dress is absolutely stunning I actually shead a tear when I tried it on, I can not praise this company enough its fantastic from ordering my dress to me trying it on took just 11 days thank you. For anyone considering ordering their dress off this company just go ahead you wont be disappointed.

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  • By R***a

    08/03/2018

    SO happy with my purchase! I have to admit I was very hesitant about ordering my dress online based on all the reviews I had read, but I will say I am impressed! The processing time isnt very clearly explained until after you order, so be sure to leave yourself some time. I ordered on Feb 24th and recieved it on Apr 16th Canada .The quality is even better than I expected.

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Customer Consultation
  • Q:Hi - I wanted to know if this dress can be made without sequins? Also, will the flare at the bottom be as full as it is in the picture or is there a petticoat underneath?By t***1 12/03/2019

    A:Dear Customer, Thank you for your consulting,it can be made without sequins if you want, and it has the a petticoat underneath. We will try our best to satisfy you. If you have any other questions, please let us know and we will reply you as soon as possible. Thanks and best regards Customer Service Departmen

  • Q:Hello customer service rep,I am in love with this wedding dress item # 12732338, but skeptical. l know noticed there is no review on your website about this dress to know if its good or not, so am praying this dress is well made for me in custom made and am wondering if l could make some adjustment to the dress?l don't particularly like or care for the lacey straps on the back, l would prefer it to be an invisible zippers and l like the bottom mermaid design but am afraid it will be too flare out.My measurementBust - 39 inchesWaist - 31 inchesHip - 36 1/2 inchesHollow To Floor - 57 inchesShoulder - 17 inchesArm eye - 17 inchesArm length - 25 inchesSpectercular Sweetheart Appliques Tiered Mermaid Wedding Dress Item Code: 12732338By b***y 13/06/2017

    A:Dear guestThank you for your shopping with Tidebuy.com.I see the cute dress. we can customize specific as your body measurements. the shown pictures are the sample dress,no worry. we can also change the lace-up back to zip-up. you can just place your order with ‘custom size’,then fill your body measurements If you have any other questions, please let us know and we will reply you as soon as possible.Thanks and best regards,Customer Service Department

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      Appliques Mermaid Wedding Dress(necklace not included)