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Customer Service
Dear customer: we will provide you with professional service during your shopping.
Leave Message Email: service@tidebuy.com
Specifications
  • Package Size :

    0.00 * 0.00 * 0.00 ( cm )

  • Material: Chiffon
  • Shipping Weight: 0.99 ( kg )
  • Back Details: Zipper-Up
  • Neckline: Sweetheart
  • Body Shape: All Sizes
  • Waist: Empire
  • Hemline: Floor-Length
  • Silhouette: A-Line
Description
  • Production Process

    • Professional Design

      Our designers devote themselves to meet the need of global customers and lead international faddish trend.

    • Quality Material

      We carefully select high-quality fabric, threads and embellishments to create each dress.

    • Exquisite Workmanship

      Professional dressmakers spend countless hours sewing by hand each piece of the embellishments to create a perfect, elegant design just for you.

    • Independent Shooting

      We have exclusive photography team and beautiful models ,make sure the dresses you get are just the same as the picture.

Reviews

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  • By k***1

    17/12/2013

    The customer service for this dress was wonderful, I give that 5 stars. I found the dress very true to size.

    Was this helpful? (0) (0)

  • By j***9

    02/12/2013

    This dress is amazing! It fits perfectly, is incredibly well-made, and it arrived just on time! I'm so happy!

    Was this helpful? (0) (0)

  • By L***y

    06/03/2013

    do you have this ready in my size sheath/Column sweetheart Mother of Bride dress (3E0150) the above dress

    Dear customer, Thanks for being interested in our products.The dress is customer made and we can make one in your size.But sorry to say that there is not a ready-made one.Thanks and best regards.

    Was this helpful? (0) (0)

  • By L***y

    03/03/2013

    Hello, I'm planning to buy this dress for my mother this week but I know she does not like a dress when its open in the back. How does this dress look from behind? I am very satesfied with this webpage, my sister bought her wedding dress from here and It was beautiful =) Thank You

    Dear customer, Thanks for your concern of this dress. We are sorry to tell you that we don't have any other pictures of this dress. But if you want the back of this dress not be opened, we may help you with this. Thanks and best regards.

    Was this helpful? (0) (0)

  • By m***a

    02/03/2013

    Hi I'm meaning to buy this dress for my mom and another dress for me (bride). One question though, before I move forwards: My mother liked the dress just as it looks in the picture (same colour

    Dear customer, Thanks for your concern of this dress. If you want the dress to be the same as the picture, please select" the same as picture" in the color menu. Thanks and best regards.

    Was this helpful? (0) (2)

  • By M***7

    22/03/2013

    this is my first time on tidebuy. com. and i think i am going to get more dresses for my sisters and wife. Thanks , but i hope you expedite the processing time.

    Dear customer, we are so glad to know that you are satisfied with our item, this encourages a lot, we will always try our best to improve, improve the item quality and reduce processing and shipping time, hope we can have more happy business experience in the future and welcome to order again.Best regards.

    Was this helpful? (1) (0)

  • By L***y

    26/08/2012

    Can the material of the sleeves, cover the front of the dress covering to the neck.

    Dear Sir/Madam, Thanks for concern of our website and our product.Tidebuy is a professional custom-made website,we prepare the items for customers specially after the payment.We provide competive price,good quality, professional service and fast delievery.We can ship items to worldwide.Also we provide wholesale price,the more you buy,the more you can save.For more details,please feel free to contact by this email address:service@tidebuy.com Thanks and best regards Customer Service Department

    Was this helpful? (1) (0)

  • By G***l

    04/09/2012

    charming dress, feminine and delicate. I will buy my bridesmaid dresses from your website.

    Was this helpful? (0) (0)

  • By A***e

    21/08/2012

    It is the dress I had dreamed of, elegant and charming. Thank you.

    Was this helpful? (0) (0)

  • By E***e

    18/09/2012

    I love the dress, it is fantastic. You get my appreciation.

    Was this helpful? (0) (0)

Customer Consultation
  • Q:I am a short 5 foot 1 inch and I love this dress for my daughters wedding can I wear it if I am this short I do have a long neck Thank you PatriciaBy p***o 10/04/2013

    A:Dear Sir/Madam,Thanks a lot for your interest of ourwebsite and the products, as well as your enquiry. Based on this case, you can choose custom made, then dress will be made just according to your specific measurement, we think it will fit well. Best regards.Customer Service Department

  • Q:I want to order this dress in gold for my daughters wedding, but I am between sizes. I am affraid to order it and not be able to exchange it for another style or size. What size would you recommend for me in this dress: 41 bust 34 waist 39 Hip 52 HallowBy b***2 20/03/2013

    A:Dear Madam/Sir, Thanks for your interest in our products. Please place orders on our website and choose "custome size" then input your measurements and desirable color. All of our dresses are custom made. We'll produce the item for you exactly as you required. It will take us about 3-4 weeks to finish producing the dress, as for the shipping, if you pay for expedited shipping,which is DHL and it takes 2-4 business days. While the free shipping EMS (we will pay for the shipping fee to send it to you one time) takes 3-8 business days. Thanks and best regards

  • Q:I would like to know if this dress is strapless. I would also like to know if I could order the jacket that is available with the AJ32036 item code 00241874. I would need this for my sons wedding in November. Thank you.By t***s 17/12/2012

    A:Dear Customer, this dress is Empire, not strapless. You can order the jacket with the AJ32036 item code 00241874, but you need to tell us detailly about which jacket you want, the color,arm length,arm girth,shoulder to shoulder of the jacket, and pay for the jacket, so that our tailors will custom-make it for you. Any more questions, please don't hesitate to ask. Best regards,

  • Q:Hello, I would like to know if I order more then one dress in a US regular sizing "as I'm in love with three dresses" will I be able to send the two I did not like back for a full refund? And with the siver color that is offered is there a dark pewter color available? Thank You :) MaryBy c***k 04/01/2013

    A:Dear customer, Thanks a lot for your interest of ourwebsite and the products, as well as your enquiry. But i am s orry to tell you, we dont accept that kind of business at present. Second,can you show us what dark pewter color is? we don't have that in our color chart.Sorry for the inconvenience

  • Q:I would like to know if I can have the dress made in "Tea Length" instead of Floor length?By b***0 20/01/2013

    A:Dear Madam/Sir, Thank you for your concerns of the website . We can make the dress in Tea Length instead of Floor length based on your needed,please leave us a message for you want when you place the order ,we will make the dress for you accordingly. Thanks and best regards Fandy Customer Service Department

  • Q:i want to order this dress in watermelon colour. what colour will the lace sleeves with the beading be? pat kasper.By p***r 25/02/2013

    A:Dear Madam/Sir, Thank you for your concerns of the website . We will make the lace sleeves and beaing to be Water Melon according to the color of your dress. If you have any other questions,please let me know and i will reply you as soon as possible. Thanks and best regards Fandy Customer Service Department

  • Q:I really love this dress. If I order it in a standard size and color, if it does not fit, is it returnable?By m***l 19/11/2012

    A:Dear customer,thank you for your concern of our website.When you make the order,we usualy make the dress per your requests on the color and size.If you provide us the correct color and size.There is no problem for us to make it for you.For the detailed our return policy,please link in to: https://help.tidebuy.com/Returning-For-Replacement-or-Refund-160.html#detail1.Best regards.

  • Q:Good evening. I wonder if this model are two-piece dress, jacket and dress or a unique piece. If two, I have to change the value? Thank you.By s***a 15/11/2012

    A:Dear customer,thank you for your concern of our website. The jacket and dress are a unique piece.There is no extra charge for that.We will make it to be the same as the picture.Best regards.Cathy.

  • Q:What color is this dress?By l***l 15/12/2012

    A:Dear customer, thanks alot for your concern, but since different culture has different name for the same color, so we never define it, if you like the picture color, you can choose " the same as picture" when you place the order, sorry for the inconvenience.

  • Q:Hi, I would like to know whether I can have the mother of he bride dress (item code 00212946) in Pearl Pink or Watermelon? Kind regards Beryl de Bruyn, Malmesbury, South AfricaBy b***b 08/12/2012

    A:Dear customer, Thanks a lot for your interest of ourwebsite and the products, as well as your enquiry. Glad to tell you , we have cloth of color you are interested in in stock, and we can make the dress for you, pls don't worry to order. Best regards.

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