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Customer Service
Dear customer: we will provide you with professional service during your shopping.
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  • Package Size :

    0.00 * 0.00 * 0.00 ( cm )

  • Production Process

    • Professional Design

      Our designers devote themselves to meet the need of global customers and lead international faddish trend.

    • Quality Material

      We carefully select high-quality fabric, threads and embellishments to create each dress.

    • Exquisite Workmanship

      Professional dressmakers spend countless hours sewing by hand each piece of the embellishments to create a perfect, elegant design just for you.

    • Independent Shooting

      We have exclusive photography team and beautiful models ,make sure the dresses you get are just the same as the picture.

    The price is just for the dress. Any other accessories in the picture, just like veil, jacket, etc. are not included, and if you need one, please feel free to contact us.


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  • By r***o


    Just perfect. You can buy from this supplier without any doubt. Perfect quality and fast delivery.

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  • By L***y


    I love this dress but how much would it cost for the underskirt too. In gbp please??

    Dear customer,If you want to add one petticoat for this dress,you will pay extra 15USd for it.Best regards.

    Was this helpful?(1) (0)

  • By L***y


    I really want this dress, but the only thing is im very very small, im only 4ft8 would this dress suit me??

    Dear customer,if you can provide us the correct size,the dress will be fit for you very well.Best regards.

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  • By L***y


    I LOVE THIS GOWN AND WILL BE BUYING IN THE NEXT 3 WEEKS Ü IM saying YES to this gorgeous dress thankyou tidebuy...i have told everyone about your beautiful gowns!!!

    Dear customer, Thanks for being satisfied with our service. This will urge us to continue offering our best service to you. Thanks and best regards.

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  • By L***y


    I want to buy this dress and am in Ghana, I want to find out if my order could be shipped through Dhl since that is more reliable and am assured i will receive it. Is it possible for a spaghetti strap to be fixed on it? Not very small strap but a strap that will be on my shoulder joint

    Dear customer, Thanks for your concern of your order. Could you please give us your order number? Thanks and best regards.

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  • By l***m



    Dear Customer, Thanks very much for your favorable comments and we are glad to hear that you are so satisfied with this product. As always, we'll do our best to offer our customers the best customer service and high quality products. Your complete satisfaction is our Number One priority!

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  • By L***y


    I want to buy this dress... but according to your size table I am a size 6, but I have a dress on US size 2. Can you tell me which should I buy? Size 2 or size 6?

    Dear Customer, Thanks for being interested in our products. You'd better choose the size that most suitable you. If the size details ( bust, waist, hip and hollow to floor) is correct, there will be no problem. You can also choose custom size and input your own sizes into it.

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  • By L***y


    I want to buy this dress but I was wondering if there is underskirt with wires that comes with it?

    Dear Slatkamala, Thanks for being interested in our products. This dress doesn't include the underskirt. We can tailor the dress according to your requirements of the underskirt. And you need to pay for the extra fee for the underskirt. When you make the order, you can note your requirements in your order list, then we will arrange it well for you.

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  • By t***n


    Is there a possibility that this dress can be made with sleeves? What would be the extra charge for that? If we buy the dress and it doesn't fit properly or we just don't like it, can it be returned and is there a charge for that?

    Dear Tedand, Thanks for being interested in our products. We can tailor the dress with sleeves. There's no extra charge for it. When you make the order, you can note your this demandings in your order list, then we will arrange it well for you. If the size you provide to us is correct, the dress will fit you. If the size you provide to us is correct and we still tailor the wrong size dress for you. We have the according return policy for you.By then we can retailor a new dress for you or refund you. We can send a photo of the finished dress to you to ask whether you can accept it, if you can accept it, we can ship it to you, if you can't accept it, we will refund you a part of the money you paid for it.

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  • By g***7


    The dress is very nice.I am really satisfied. It looks much better in real then in picture and suits to me. Thank you very much.

    Dear Customer, Thanks very much for your favorable comments and we are glad to hear that you are so satisfied with this dress. Yes, indeed, our dresses are much more beautiful even than the pics on the web and they suit very well. As soon as you touch it by yourself, you know it worth everything. Best regards!

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Customer Consultation
  • Q:Can this dress be ankle lenght or perhaps just not have the train?By g***c 15/01/2015

    A:Dear CustomerThanks for your message and your concern.We can make the length shorter for free. If you need ankle length or just remove the train, you can just write down your special requirements in the blank column, and we will try our best to follow your wish and do it for you, if we fails to meet your requirement,we will contact you and let you know so that we can have a second plan on the issue.But I am very positive on this requirement believe our tailor can do it for you.We are appreciated for your review and we will do better and better in the future.Thank you very much and a nice day to you!If you have any other questions, please let us know and we will reply you as soon as possible. Thanks and best regardsCustomer Service Department

  • Q:Love the dress so mfg looks goodBy m***1 15/03/2013

  • Q:how long does it take 2By i***2 13/12/2012

    A:Dear customer, Thanks for being interested in our products. Normally the processing time is 15 days and the shipping time is 4-8 days. So you may receive it after 23 days or so. The earlier you make the order,the earlier you will receive it. Thanks and best regards.Cathy.

  • Q:I have a question, is it possible that back side of this dress will be shorter than model, to be more confortable?By n***0 04/07/2012

    A:Dear Customer, our professional designer can make the back of the dress to be shorter than shown in the model as you requested. Please leave a message in the remark box when placing the order, so that our designers will make it accurately as you like. Thank you and enjoy your purchasing at!

  • Q:Is it possible to have this dress made without the strips of material across the bust and to just have it be the beading ???? or perhaps have the strips of material go under just under the top part of the bust but have it straight across instead of it being diagnally??? i look forward to you fast response and thank u in advance..By d***7 26/07/2012

    A:Dear Valued Customer,Thank you for your interest.We can make the dress without the strips of material across the bust. Please leave your request when you place the order. Our tailors would see and make your dress as your request.Hope you enjoy shopping on our site and wish you a good day.Best regards,RitaCustomer Service Department

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