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Tidebuy of size will be made according to the
Hollow to Floor
Hollow to Floor (for floor length dress)
Note: To fit high heels,we'll add an extra 8-13 cm onto floor-length dresses.
Hollow to Floor (for floor length dress)
Hollow to Floor:
Hollow to Floor:
Note:To fit high heels,we'll add an extra 8-13 cm onto floor-length dresses.
• "Hollow to Floor" means the length from your hollow (hollow - between the collarbones) to the floor without shoes on.
• It is highly recommend that you ask a professional tailor to measure your sizes based on "Measuring Guide".
If the dress is in color "grape", in which color is in the upper-silver or gold.
Thanks in advance.
Dear customer, Thanks for being interested in our products. We can tailor the dress following your selection in the color chart. When you make the order, you can choose the color in the drop down menu as your wish. Thanks and best regards.
It came faster than I expected, the dress its beautiful just like the picture
Dear customer, we are so glad to know that you are satisfied with our
item, this encourages a lot, we will always try our best to improve,
improve the item quality and reduce processing and shipping time, hope
we can have more happy business experience in the future. Best
Q:I really like this dress but it is too low cut in the front. Is there anything you can do about this?
Thank you.By m***f 02/02/2013
A:Dear customer, thanks a lot for your concern and interest of our website, glad to tell you, we can do the alterations for you, but we have to bother you to send us picts of the style and effect you want and pls kindly leave us a message in the box when you place the order, best regards.
Q:olá,já enviei uma mensagem para voçês e até agora não obtive resposta.quero saber se estão a processar o vestido com as medidas que vos enviei,uma vez que já efectuei o pagamento e qual a data prevista para o pedido ser enviado por voçês.espero muito rapidamente por uma resposta vossa.muito obrigada.
traduction:hello,i already sent a message for you and till now i didn't have any answer.i want to know if the dress it's being done with the measurs i sent you,since i made the payment and i would like to know the date for which request will be sent by you.
i hope for a quickly answer from you.thank you very muchBy m***a 11/09/2012
A:Dear customer, We tailored your dress as your requirements. Please don't worry after your dress is qualified, we will ship it to you asap. Thanks and best regards.
Q:olá,já enviei uma mensagem para voçês e até agora não obtive resposta.quero saber se estão a processar o vestido com as medidas que vos enviei,uma vez que já efectuei o pagamento e qual a data prevista para o pedido ser enviado por voçês.espero muito rapidamente por uma resposta vossa.muito obrigada.By m***a 11/09/2012
A:Dear customer, Thanks for your concern of your order. We have tailored your dress in your custom sizes. Please don't worry. Your dress will be finished soon. After it is qualified, we will ship it to you asap. Thanks and best regards.
If I order this dress in white, would you use white embellishements as well?By a***0 11/09/2012
Thank you for your concerns of the website .
If you choose the color in white ,we will make the white embellishements based on your needed,please leave us a message for the color you want when you place the order ,we will make the dress for you accordingly.
Thanks and best regards
Customer Service Department
Q:I"m concerned about the color of the dress. I want to make sure it flows with the colors of the wedding. I am the mother of the groom. Can I pay to get swatches of several colors to make sure I get the right one? ThanksBy m***1 11/09/2012
Thanks a lot for your concern.
I am very sorry to tell you that we do not offer this service now, the reasons are as follows;
1.We are in a busy season now, and we have no spare hands for this issue;
2.The shipping fee is very expensive;
3.The same material dyed in different time or with different dyestuff can show a slight color deviation, which may cause dispute issues.
I am so sorry for my inability to help you on this issue; I hope I can help you on other issues.
Q:I am very interested in this dress but have two main concerns. Since this dress will be for my daughters wedding, I am thinking it may be a little low cut and was wondering if the nectline can be made a little higher. Also, I am looking for the color cranberry or a coral/peach, and am not sure if the Bright Rust Red or the watermelon would be the same. The colors are showing differently on my computer for each color swatch, depending on the slant of the screen. I would gladly pay for samples if that is an option, before ordering.By d***d 11/09/2012
Thanks for your inquiry and wish you a nice day.
We can make the dress as your requests. You need to leave us the message on the message board when place the order.
For the color,you can take a referance from the color chart.Different color will have different effect.
We don't have the service of sending a samples at present.Hope you can understand.
Lisa Customer Service Department
Q:I have big upper arms for my dress size, how do I submit measurements for that, so sleeves will not be to tight.By r***o 11/09/2012
A: Dear Customer, thanks for being interested in our product. We can tailor the dress according to your requirements. When you make the order, please give us your requirements(for example the measurement of the arms) in the remark box after you checked the shopping cart, and then we will arrange it well for you.Please feel free to ask if you have any questions. Thanks and best regards,Eva
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