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It doesn't matter, it won't affect your orders shipment. If you cannot check your account, you can send us email by your registered email address to ask your order status, we will reply you for sure.
I've sent you an email with suggestions and detailed guide, please make sure to check it and make order as my guide, it will be no problem:) Thanks~
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Customer Service Department
I really like this dress but I would prefer it without the silver thing on the side hips, is that possible? Which fabric is the dress made in?
Dear customer, Thanks for your concern of this dress. We can make the dress without the silver decoration. You can select the color and material in our color chart as your wish on our website. But we cannot tell you the details about this dress very exactly. Sorry for this. Thanks and best regards.
I bought this dress in black and with custom sizing. The custom size was a bit of a disappointment - the bust size was more than 4 inches larger than I ordered, the waist was a little bit large as well; the length was perfect. the straps of the dress were too long as well. I got it altered by a tailor here, but because it it a very thick dress (chiffon layer, liningx2) this was not easy and did not work out as well as I hoped. The end result is soso, but wearable. The material and the workmanship is good - the layering is beautiful. The silver clasp on the side is easily removable. There is some breast support built in, but it did not work because it was too large in the bust.
I got it about 8 weeks after I ordered (which was not unexpected as I ordered just before Chinese New year and they did say that this would cause about 2weeks delay).
Dear customer, We are so sorry for the long delayed shipment. We will improve our best service to all our customers. Thanks and best regards.
Beautiful dress and everything that I hoped for. The color was true to the swatch shown and I could not be more than pleased with the workmanship. I could not be happier with the quality and it is a wonderful product.