I have ordered this dress today for my daughters prom which is mid June. Can you confirm it will be here on time? Also I would just like to say it was really easy to use your website and order the dress. Really excited and can't wait to see it on her.
Hi, ordered this dress on the 27th of April (19 days ago) but have not heard if the dress has been made or dispatched yet. I have sent an email to your customer service but have not had a reply! Please can you check my order and give me some indication of when I will receive my dress.
I ordered my prom dress to look like the one in the picture, but didn't think it would be bright pink! I want to return it and get a burgundy colour but I'm not sure how to as there is no address? Also if I order it again soon will it be delived by the 1st July ?
got this dress in red this mornin, must say im very happy! way nicer than what i expected! shippin was really fast and service was great and helpful.... thanks very much :)
Lovely dress! Will it be ready for the 7th June as I just ordered it today :) x
ordered this today in red and i asked for it really long like 75 inches to the ground? is that possible yeah? and also will this be here by start of july? Love this dress though!! :)
Hi Thank You Thank You Thank You. We received our dress today and are so pleased with it. The dress is well made and has some nice details, such as an internal bra strap and boned bodice. The material ou have (bud green) is slightly darker the in the sample picture but I'm not disappointed it's lovely. We sent customised details and the dress fits perfectly. You have also delivered within the predicted time scale. The dress is absolutely stunning and will be perfect for my daughters prom. :)
I just ordered this today and i want to know will this be here by July? It has to be because its the date i need it for. I also order it for 75 inches length i think it was? and thats possible yeah? :)
Hi, I have checked my account and see that my dress has been shipped. There is a number to track the order but I'm not sure how to use it or who the dress has been shipped with! I'm so looking forward to receiving my dress and will gladly post a picture of my daughter in her prom dress.
Hi What type is the fabric of the dress? I need to know soo i get the right color :)
if i were to order this dress today would i get it by the 18th september? i live in ireland
What is the name of the colour?
Dear Sir/Madam.Thank you for your inquiry and a good day to you. As for the picture colour ,we did not name it ,it is a special colour mexed by our dressmaker ,if you like the picture colour,you can just select ”the same as picture“ in the colour list.We will make it as you see in the picture.Best regards Customer service department.
When Im getting my dress?
Dear Customer, the normal processing time for this dress takes about 15-18 days, and the free shipping method takes another 4-8 business days while the expedited shipping (shipping fees must be paid) takes 2-4 businsss days for you to get your package. Any more questions, please don't hesitate to ask. Best regards,
hi. I'm from Portugal, and i want to buy a dress but first i need to know if i have to pay any tax beyond the price of the dress when it arrives at Portugal. thank you.
Dear Sir/Madam Thank you for your inquiry and a good day to you Different country set different tax policies ,for how much you need to pay ,you could contact with your local customs office ,the dress on our website ,we do not charge customers for extra tax payment.http://help.tidebuy.com/Customs-Import-Tax-122.html#detail1 Best regards Customer Service Department
i was wondering if you had a already made dress like this one , because i have my ball in four weeks and im in love with this dress
Dear Madam/Sir, Thank you for your concerns of the website . Sorry ,we have no stock dress ,all of our dresses will be custom made once we got the payment. But we have our own factory and expert tailor ,we will make the dress according to the color and size you like which will be perfect. If you have any other questions,please let me know and i will reply you as soon as possible. Thanks and best regards Fandy Customer Service Department
Hello, I'm interested in this dress but i would like to buy it for a few months, so will this dress be still available then?