Hi, I have checked my account and see that my dress has been shipped. There is a number to track the order but I'm not sure how to use it or who the dress has been shipped with! I'm so looking forward to receiving my dress and will gladly post a picture of my daughter in her prom dress.
Dear customer, Hope you can receive your dress asap. And hope you love the dress. Thanks and best regards.
I just ordered this today and i want to know will this be here by July?
It has to be because its the date i need it for.
I also order it for 75 inches length i think it was? and thats possible yeah? :)
Dear customer, We have noticed your changes. And if you need the dress by July, we believe you can receive it on time. Thanks and best regards.
Hi Thank You Thank You Thank You. We received our dress today and are so pleased with it. The dress is well made and has some nice details, such as an internal bra strap and boned bodice. The material ou have (bud green) is slightly darker the in the sample picture but I'm not disappointed it's lovely. We sent customised details and the dress fits perfectly. You have also delivered within the predicted time scale. The dress is absolutely stunning and will be perfect for my daughters prom. :)
Dear customer, Thanks for being satisfied with our service. This will urge us to continue offering our best service to you. Thanks and best regards.
Hi, i love this dress! Do you have any pictures of this dress in any other colours? And would it be possible to add any detail to the bust area of the dress if i provided a picture of what the type of detail i would like? Thanks.
Dear customer, We are sorry to tell you that we don't have any other pictures of this dress. Sorry for the inconvenience. Thanks and best regards.
I wanted to order this dress today if I order him will it be on time.
I need it in june the 8th. I want it in chiffon and the colour darkroyal blue.
Can you make that one time?
Dear Customer, Thanks for being interested in our products. We can tailor the dress according to your requirements. When you make the order, please give us your requirements in the remark box after you checked the shopping cart, and then we will arrange it well for you. And if you need the dress on 8th of June, we believe you can receive it on time. Thanks and best regards.
Hey :) Does this dress come in other colours? Also my prom is on the 7th of june - will it be ready on time?
Dear customer, Thanks for being interested in our products. We can tailor the dress following your selection in the color chart. When you make the order, you can choose the color in the drop down menu as your wish. If you need the dress on 7th of June, we believe you can receive it on time.Thanks and best regards.
Hi, ordered this dress on the 27th of April (19 days ago) but have not heard if the dress has been made or dispatched yet. I have sent an email to your customer service but have not had a reply! Please can you check my order and give me some indication of when I will receive my dress.
Dear customer, We have shipped out your dress. Please don't worry and just waiting for your dress. Thanks and best regards.
What type is the fabric of the dress?
I need to know soo i get the right color :)
Dear customer, Thanks a lot for your interest of ourwebsite and the
products, as well as your enquiry. I am glad to tell you, material
of the dress is chiffon, it is very popular this year, welcome to
order. Best regards.Customer Service Department
if i were to order this dress today would i get it by the 18th september? i live in ireland
Dear customer, Thanks for being interested in our products. Normally the processing time is 15 days and the shipping time is 4-8 days. So you may receive it after 23 days or so. If you make the order asap,you will receive it on time. Thanks and best regards.
Hello, I'm interested in this dress but i would like to buy it for a few months, so will this dress be still available then?
Dear Customer, this dress would be available for the whole winter. But if you have decided to purchase it, please order in advance so that you can get it in time. Thank you and enjoy your purchasing at tidebuy.com!
Dear Customer, the normal processing time for this dress takes about 15-18 days, and the free shipping method takes another 4-8 business days while the expedited shipping (shipping fees must be paid) takes 2-4 businsss days for you to get your package. Any more questions, please don't hesitate to ask. Best regards,
hi. I'm from Portugal, and i want to buy a dress but first i need to know if i have to pay any tax beyond the price of the dress when it arrives at Portugal. thank you.
Dear Sir/Madam Thank you for your inquiry and a good day to you Different country set different tax policies ,for how much you need to pay ,you could contact with your local customs office ,the dress on our website ,we do not charge customers for extra tax payment.http://help.tidebuy.com/Customs-Import-Tax-122.html#detail1 Best regards Customer Service Department