I ordered this dress on 2-28-11 and said I needed it by 3-31-11, but now it is almost that date and it is still not here! I am very concerned. My prom is less than two weeks away, and I was assured the dress would be here by then so I would really appreciate it if you would tell me ASAP when it will get here so I can make other arrangements if necassary! The order number is 23603.
Hello, I would love to order the same dress but can't find the same coulor in Organza materials? Please let me know, which colour is the same coulor like: Fascinating Organza Sweetheart Neckline with Floor Length Skirt Prom Gown P-0033 (Free Shipping) Item Code: 00209570 Thank you for your answer a.m
Excellent commodity as well as fast delivery, I like it very much!
Hi, I was wondering when I might expect my dress. I ordered it a little over a month ago, my order number 21183. Thank you!
Will my dress look exactly like the picture if I order the same color. Including the beading which I know includes both purple and silver beading?
I have tried several times since saturday and it has not work and I am worried it will not I need you to please check what is going on with my account or something otherwise I will have to search in another place
hi, i want a glamorous dress with short sleeve and which suits me because i have 5 feet height. can you recommend me something??
Hi, In prievious post answer you stated MAYBE finished soon, can you be more specific? I read 31 days for processing on this dress. After submitting the order is when I read 31 working days. Is working days Monday - Friday? I don't think we will get the dress in time. I just wish I had a better update. Thank you for answering.
plz I just wanna know how I can buy this dress Iam from ebnon I wat to have it ergently and how many time can I get it item number00209570 plz can I have some one to contect or a phone number? my phone number is 0096103033195 plz contact me its ergent thanxxxxxx great job out there;)
Hello, I was wondering if it was possible to get this dress with a lace up back instead of a zipper back? Thanks, have a nice day!
dear customer, thank you for your enquiry. I'd like to tell you that we can of course make the dress back with lace up for you. You just need to put your requirements in the message box when you place your order. If you have any other questions,just feel free to let me know.Thanks and best regards,
I pay with pay pal ID 32G6227058683721M
If i recieve my dress and it doesn't fit/doesn't look right/etc can it be returned for a full refund?
Dear sir/madam, Thanks for your enquiry and a pretty nice day to you~ I am very sorry to tell you that we are manufacturer instead of reseller. We neither have dresses in stock nor have a shop in market. We all tailor the dress once we get your payment. So the dress is specially made for you. You cannot return it if we have done nothing wrong. One more thing I need to stress here is that please make sure you measure yourself according to our measurement guide on the website. The misfit caused by you will not be refunded, and if the mistake was caused by us, we will compensate you. Here is our return and refund policy, please carefully note: http://help.tidebuy.com/Return-Policy-124/ If you have any other questions, just feel free to contact us. Best regards Kelly Customer Service Department
I would like to buy this dress. Can you tell me how much cost shipping to Montenegro?
As I was taking my measurements I realized that the standard size 14 matches me perfectly except for the "hollow to floor", which is almost 6.5 inches longer than my actual measurement. If I wear 3 or 4 inch heels, would the dress still be too long, so that I would have to have it customized? Also, is the color of the dress on the phonograph fuchsia? Thank you.
Dear customer, Thanks very much for your writting. For this concern, you can leave us a message about the length of the dress you want , then our tailor will make it as you like. The color on the photo is 'burgundy' , you have chose the color you want by the 'color drop list'. Further concern,pls contact freely. Best regards
would i be able to get this dress with a white top red band and black bottom?
Dear Madam/Sir, Thank you for your concerning of our website ! We can make the dress with the white in the upper part with the red band and the blank in the lower part , so please don't worry and you can leave a message in the blank to inform us when you place the order . Thanks and best regards, Customer Service Department
Hi. I would like to know if it's possible to get this dress in chiffon? If not, is the color silver a kind of dark grey?
If i ordered this product last Monday when will i should i be expecting it ?
Dear Madam/Sir, Thanks a lot for your concern of our website. Usually processing time of the dress is 8-12 days, and the standard shipping will take 3-8 days and expedited shipping takes 2-4 days based on extra cost. Thanks and best regards Fandy Customer Service Department
How much extra does it cost for a custom made dress? And are the diamonds purple? If so is there anyway i can get them not in purple?
Dear Madam/Sir Thanks for your interest in our products. The customization fee is 25.99 for this dress. And we can make it without a train, all of our dresses are custom made.The diamants are not purple, they are transparent. Please place orders right now, and don't forget to choose your size and color. Also you can leave us your special requirements as clear as possible. Once your order has been confirmed, we'll pass your order to our professional workshop and it will take about 3-4 weeks to finish producing your order. If you have any questions, please feel free to contact us. Thanks and best regards Tidebuy
What if I picked the wrong dress size? Can I return it?
Dear customer, welcome to our website and thanks a lot for your concern, but what about ensure a correct size before your order? and choose the most fit one. We have to pay for many efforts to make a dress, time, money and labour, to avoid loss and mistake to each other, we hope you will be sure of your size and choose a correct one.As to return policy, you can also check, http://help.tidebuy.com/Returns-Refund-Dispute-15/Ｂｅｓｔ ｒｅｇａｒｄｓ．